Faq

FAQ

Our shipping is done through DHL.
We offer Worldwide Shipping.

If the item is available in stock, shipping takes 5 to 10 days.

If the item is not available in stock, shipping takes from 15-20 days to 35-40.

The refund request is valid for 3 days from the date arrived to customer. If the product is returned due to a malfunction of the product, a defect from the manufacturer, damage caused during the delivery of the product or due to incorrect/wrong product delivery, no additional service charge will be charged. In case of return for other reasons, a shipping charge will be charged to the customer. When preparing to return the product, the product must be in its original condition with complete accessories and certificates attached. We do not accept returns of products containing scratches or have been damaged by misuse or malfunction caused by the use of a non-conforming volt. We have the right not to agree to accept returns of products that do not meet the above criteria.
Credit Card and Bank Transfers are accepted.
For the time being, in store pick-up is not available.
It’s preferable to check your Jewelry with a professional Jeweler at least twice a year, also it is advised to remove your jewelry while swimming and showering.
We offer a variety of bracelets and rings sizes.
We do not do any customized items.